Welcome to the ICF Support Center

We’re honored to serve you. This support center helps ensure your requests are handled smoothly, efficiently, and with care — inshaAllah.


All requests are managed through our support ticket system. Each request is assigned a unique ticket number so you can track updates and responses online. A valid email address is required.


Community Support

Sadaqah / Zakah Assistance (Community Assistance Program – CAP)
Confidential financial assistance requests through the CAP program.
General Organizational Support Request
Questions or requests related to ICF services, programs, or general inquiries.
Quran Academy Support
Enrollment, scheduling, or general inquiries related to the Quran Academy.


Internal Committee & Volunteer Support

For ICF staff, committee members, and approved volunteers. Please use your ICF email account where applicable.

General Technical (IT) Support
Technical assistance with devices, access, accounts, or systems.
Event Registration Form Request
Request creation or updates to event registration forms.
Live Streaming / Recording Request
Requests for livestreaming or recording of masjid events and khutbahs.
Marketing / Promotional Request
Flyers, announcements, social media posts, or promotional materials.
Google Account Creation Request
Request creation or modification of an ICF Google account.
Operations Support
Facilities, logistics, scheduling, or operational assistance.


ICF staff may log into the staff portal by clicking here

Open a New Ticket
Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.
Open a New Ticket
Check Ticket Status
We provide archives and history of all your current and past support requests complete with responses.
Check Ticket Status

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